5/29/2007
Business Writing Mistakes
The Top 5 Writing Mistakes Small Businesses Make... & How To Avoid Them As small business owners or representatives, we often choose to or need to write our own marketing copy. Here are the five biggest mistakes small business people make when they put on their "DIY Copywriting" hats: 1. They become far too clever for their -- or anyone else's -- your own good. Creativity is great and will go a long way in getting your words read and your message understood. But don't go for the clever line at the expense of your real strengths - our message, the solution you are offering and your USP (Unique Selling Proposition). Focus on why you are offering and promising what you are offering and promising and less on being the cleverest wordsmith around. 2. They don't clearly encourage prospects or audiences to take action. Let's say that you've already clearly communicated all the wonderful benefits of your product or service. What if you then neglect to invite your prospect to take that final, vitally important step of purchasing or subscribing or calling? We all think we would never be the ones to forget to encourage action, but it happens all the time! No matter what the goal of your marketing campaign, always very clearly express what you want your prospects to do through the all-important "call to action." 3. They ignore current customers. We all know that business growth is based on new customers as well as current and repeat business. But if you're focusing solely on acquiring new customers, chances are you are making a mistake. Don't forget proven buyers - our current and previous customers. They're your biggest asset. You can keep them coming back by understanding that, once they have bought from you, it's just the beginning a beautiful relationship. 4. They rely on extra, unfamiliar and strange words and formats. You've heard it all: "Short copy won't sell. Long copy loses readers." So what's the truth? Well-written copy in a good and readable format is the key. This means you should: * Avoid jargon. Most people simply don't understand corporate-ese or highly technical lingo. And if they have to look up a word or phrase, you'll lose them. * Use short sentences and paragraphs. A sea of black is hard on the eyes and even harder on your reader's attention span. * Use subheads and bullet points to break up copy and make your words and sections easily scan-able by today's hurried and short-attention-spanned readers. 5. They sell, sell, sell. If your marketing copy focuses totally on sales, your readers may tune out or leave altogether. Showcase your expertise or the superiority of your product/service by showing, explaining and informing. Leave the hard-core sales pitches for late-night infomercials. |
5/22/2007
SEO Copywriting Blog - Marketing Disasters
1. Sars Drink (Unfortunate Turned Fortunate) ![]() Believe it or not, sales of the soft drink Sars have increased since the publicity over the Severe Acute Respiratory Syndrome (SARS) virus hit the headlines, The East & Bays Courier news paper reported Wednesday. The caramel-flavored drink, produced by Australian company Golden Circle, has the same name as the acronym for Severe Acute Respiratory Syndrome. New Zealand manager of Golden Circle, Brian Winter, said sales of the drink labeled Sars had increased over the last month. The report said that dairy owners have also noticed an increase in sales of the drink. Panmure Mini Mart owner Bashar Ahmed sold out of the drink a couple of days ago and said there has been an increase in sales over the last few months. The Westminster Dairy in St Heliers has also noticed the drink's popularity. "People laugh at it. Many people point it out. Jokingly they ask: 'Is this a medicine for SARS or protection against SARS?'," one dairy owner said. Mr. Winter said that the company was not thinking about changing the name of the drink and was unlikely to do so if current sales trends continue. -source 2. Ayds Diet Candy
Ayds was an appetite-suppressant candy which enjoyed strong sales in the 1970s and early 1980s. It was available in chocolate, chocolate mint, butterscotch or caramel flavors, and later a peanut butter flavor was introduced. The original packaging used the phrase "Ayds Reducing Plan vitamin and mineral Candy"; a later version used the phrase "appetite suppressant candy." The active ingredient in the candy as reported by the New York Times was phenylpropanolamine, presumably to reduce the sense of taste to reduce eating However, public awareness of the disease AIDS beginning around mid-1981 caused problems for the brand due to the similarity of names. Initially sales were not affected, but by 1988 the chairman of Dep Corporation announced that the company was seeking a new name because sales had dropped as much as 50 percent due to publicity about the disease. The product's name was changed to Diet Ayds (Aydslim in Britain), but eventually it was withdrawn from the market. -Wikipedia This is an interesting contrast to the SARS example. The SARS drink was lucky in that it was not negatively affected by its association with a deadly disease. Ayds Diet Candy, however, was not so lucky. Perhaps it was their unfortunate ill-fitting taglines that helped do them in. Accidental/Unintentional Disasters 1. Ask.com Ask.com has launched a new campaign centering on its "Algorithm." They are promoting it as the best in the industry. Most in the industry (as well as most web users) would agree this claim is completely unfounded and blatantly wrong. Google is commonly-held as the search engine with the most relevant results and thus with the most advanced algorithm. Making matters even worse, Ask.com has been using cryptic (and easily misinterpreted) billboards with the phrasing "The Algorithm Killed Jeeves." When I first saw this billboard, I immediately thought it might have been an ad from Google, promoting its algorithm's superiority over Ask.com, whose market share has been steadily declining. It was very surprising when I found out this was actually an ad for Ask.com, claiming search superiority. It would be interesting to do a comparison on how many incremental searches the Ask.com "Algorithm" billboard campaign drove to Google, Yahoo and Ask. I think most people saw the signs, were confused, and went home to do a search on Google. (this is what I did) By driving incremental searches on Google, did Ask help Google push up their unique reach and market share for April? Of course, I'm ignoring the longer term branding value of a campaign like this but the short-term effects are interesting.
2. GE Miners Campaign GE's "Model Miners" commercial was launched amid a good deal of controversy. One comment in the New York Times pointed out that the video's message crossed sex with a pro-labor miners’ song that is distinctly Marxist: "You load 16 tons and whaddya get? / Another day older and deeper in debt. / Saint Peter doncha call me 'cause I can’t go / I owe my soul to the company store." And a critic in the online magazine Slate noted that coal miners still die of black lung disease, making it hard to consider coal "beautiful," as the ad's narrator says. GE’s intent was to present the company "in a clever, often humorous way," I'd say they missed the mark with this one.
Bad Translation Disasters 1. Pocari Sweat The reference to the bodily fluid resulting from perspiration in the name of the beverage tends to have a certain off-putting or humorous connotation for native English speakers. However, the name was chosen by the manufacturers originally for the purpose of marketing the product as a sports drink in Japan, where people generally do not mentally translate names appearing in English and are therefore not bothered by the connotation. It was largely derived from the notion of what it is intended to supply to the drinker: all of the nutrients and electrolytes lost when sweating. (The first part of the name, Pocari, means "like a cloud floating in the sky" or "a situation in which a cloud is floating in the sky" in Japanese, and has a connotation of lightness, buoyancy, and ease.) "Sweat" was apparently intended to suggest diligence and its fruits - the idea intending to connote to the user that Pocari Sweat works to make one feel fresh and relaxed. However, some Japanese apparently drop "sweat" from the name in common usage. -Wikipedia
2. Osram Lights A lighting system company from Munich, Osram's name translates poorly into Polish. "Srac" is the infinitive form of the Polish verb "to sh*t." "Osram" is future tense, perfective, first person singular: "I will sh*t on you completely."
3. Electrolux While a company may be able to escape messing up a literal translation, it must always contend with slang. Scandinavian vacuum manufacturer Electrolux met this slang issue when it ran these ads in the United States:
Labels: marketing |
5/17/2007
Guerilla Advertising - Copywriting Blog
How can you hate advertising when it is doing a public service? These anti-drunk driving ads are a great way to promote a product while still being socially-conscious. ![]() ![]() I'm really not sure who thought this would be a safe idea for advertising. A 200lb washer cruising uncontrolled down a mountain... Interesting double meaning with this ad.
Does this make you thirsty or what? Great ambient advertising from Schweppes.
Effective for their shock value. Seems that some advertisers are really catching on to the opportunity for advertising to a captive audience at baggage claims.
Pfizer just couldnt resist such a perfect opportunity.
I'm really not a fan of beach advertising, and this ad probably does more to annoy people than to prevent them from not smoking and tossing their used cigarettes.
This is even worse.... please don't litter? How about not polluting the beautiful sand with advertising!?
Kleenex gets pretty original with this one. Interaction with moving objects makes for especially effective ads. Seems like a pretty dangerous ad. How does one get approval for this sort of advertising?
This sort of advertising is original and interesting. I would much rather see this than billboards or signs.
The following is actually a print ad immitating an ambient/guerilla ad. Pretty gross, yet very effective.
And finally... some anti-advertising advertising. |
5/10/2007
Copywriting - Business Jargon
Pictured above: Motivational speaker Milo Shapiro of IMPROVentures using Clicks and Mortars (updated from "Bricks and Clicks")
Let's Take That Offline
Win-Win
Full Pipeline
Push the Envelope
Blue Sky Thinking
Brain Dump
Core Competencies Customer- Centric
End to End
E.T.A. First Mover Going Forward
Go To Market
Leverage (the Proposition) Low- Hanging Fruit
Manage Expectations
Out of the Box
Out of Pocket
Pro-active
Push Back
Quick Win
Robust
Scalable
Seamless Solutions State of the Art Team Player
The New World Touch Base Traction Turnkey Upskill
At this Juncture
Bang for the Buck Cook the Books Cyberslacking
Drill Down Due Diligence
Human Capital
In the Cards Magic Bullet
Meritocracy
On the Cheap Price Point
Put to Bed
Q1
Resource-intensive Resonate Run it up the flagpole and see who salutes Sense-checking
Tacit Knowledge
Value Proposition Value-add With all Due Respect How to use it in a stupid sentence: With all due respect, your idea sucks. There is a great Web lingo generator at Dack.com. The next time you need to "strategize enterprise initiatives" so you can "empower frictionless communities" and "envisioneer out-of-the-box e-markets" to "facilitate extensible users," this tool will come in handy for you. and another: http://www.mwls.co.uk/jargon List Compiled From : http://www.theofficelife.com Labels: business jargon |
5/03/2007
Non-Profit Guerrilla Advertisements
Non-Profit Guerilla Advertising that will Blow Your Mind [Pics] 1. Chicago Anti-Pollution CampaignThis was created using a stencil and a power washer. It is a great example of non-destructive guerrilla marketing. This great technique probably took its cues from "clean graffiti " where instead of defacing buildings and walls with spray paint, artists clean sections to make their designs. Here is a great NPR Article about it.
2. Anti- Smoking AdsThe anti-smoking movement has had some terrific advertising in both print and television. They also have some incredibly creative and effective guerilla campaigns. Here are a few examples:
* sniff strip reads: This is how you smell when you smoke. 4,000 toxic chemicals leave a stench no perfume can mask... just ask the people around you. Please stop smoking, You'll smell better instantly. Call 1-800-438-2000.
3. Amnesty InternationalLess Guerilla than Outdoor ads for Amnesty International Spain. I thought it was worth including these.
* hands say "wrong opinion."
The following are a series of transparent ads done by Amnesty International highlighting injustice and hardship across the world. The Copy reads: "This is not happening here, but this is happening now."
4. Aids Campaigns.This was a stunt by Act Up, sponsored by Benetton and without French government approval.Not long afterwards, the old eroded top of the obelisk was replaced by a gleaming golden pyramid to protect it. Probably not a coincidence that the top was made so sharp.
To promote the use of condoms in Buenos Aires, Argentina the government covered the city's central Obelisk with a giant pink colored condom. It was part of World AIDS day on 1st December. The idea was taken originally from the French version of this idea.
Here is another example that is debatably guerilla, but probably more of just an Outdoor ad that interacts in an interesting way with the environment. I thought this one was particularly noteworthy in that it conveyed the idea that you can't know if someone is HIV+ unless they tell you, and also that many HIV+ people don't even know that they are. Very smart and effective advertising.
5. Anti-Pollution and Environmental CampaignsCO2 from car exhaust destroying a balloon earth. Copy on the blown up balloon reads: "The World Can't Take Any More CO2." This one is simply genius.
Along similar lines in China from the World Wildlife Fund.
6. Green Belgium World Water Day InitiativeGREEN Belgium's goal is to give access to potable water to as many children as possible. For World Water Day, more than 500 of these Green Belgium stickers were stuck in washbasins in cinemas, pubs, restaurants, public toilets, universities and stations in nine Belgian cities and in Mexico City (where the 2006 World Water Forum was held)
7. Homelessness Guerilla ads.* I featured this next one once before on a blog post, but I thought it was so great I had to mention it again for those of you who haven't seen it.
* cross reads: "every winter, hundreds of homeless die on the sidewalks. react."
If any of these ads made you feel charitable, here is a list of links to donate to charities associated with some of these innovative guerilla advertisements. The Foundation for a Smoke Free America *or maybe someone could redesign their ugly site... Green Belgium Donation -not sure how this one works. |

































